Privacy Policy

1. Information We Collect

We collect personal information that you voluntarily provide to us when you request a service, ask for a quote, or contact us through our website. This may include your name, email address, phone number, physical address, and details regarding your HVAC or refrigeration equipment and service needs. Additionally, we automatically collect non-personal data such as your IP address, browser type, and website usage statistics via cookies to help improve site performance and user experience.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and schedule service appointments, quotes, or consultations.

• Provide, operate, and maintain our heating, cooling, and refrigeration services.

• Send transactional communications, invoices, service updates, and account notifications.

• Improve our website functionality, customer service, and overall user experience.

• Comply with legal obligations and protect against fraudulent or unauthorized activity.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website, managing business operations, or delivering services to you, provided those parties agree to keep your information confidential. We may also disclose your information if required by law or to protect our rights, privacy, safety, or property.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet or wireless network can be guaranteed to be 100% secure.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to analyze traffic and customize your browsing experience. You can choose to disable cookies through your browser settings, though doing so may limit your access to certain features of our site.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to access, update, correct, or request the deletion of your personal data. To exercise any of these rights or to opt out of marketing communications, please contact us using the details provided below.

7. Third-Party Links

Our website may contain links to external sites operated by third parties. We are not responsible for the privacy practices, content, or policies of those third-party sites.

8. Updates to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us at acrefrigerationaircon@gmail.com